Frequently asked questions

MiZoco specialises in the design, development and manufacture of bespoke insulated cool boxes for transporting samples and analyses. We work directly with specialist manufacturers to deliver tailored solutions.

We have close to a decade of experience in the technical transport of samples and temperature-sensitive products, supporting clients across a range of sectors.

We work with companies and institutions that need to transport samples, analyses or sensitive products with maximum reliability: laboratories, analysis companies, the pharmaceutical industry, research centres and more.

We serve our clients in Spanish and English.

Among others: clinical laboratories, water-analysis companies, food-safety control, the pharmaceutical industry, research centres, environmental companies, biological-sample transport and the logistics of temperature-sensitive products.

Our insulated cool boxes are designed for biological samples, analyses, food and, in general, products that require appropriate temperature control during transport.

Yes. We design each cool box around your specific application, your transport conditions and your internal requirements.

We handle the entire process: design and development, selection of materials, manufacturing and production control, quality inspections, international logistics management, transport to destination and aftercare.

Tell us your need and your specifications. From there we prepare a tailored proposal and guide you through every step.

Yes. Carmen coordinates your project from start to finish, so you always have a clear, direct contact.

Timings depend on each project: the design, the materials, the volume and the logistics. We provide an indicative estimate in the proposal and confirm it for your specific case.

Practically everything: format and capacity, level of insulation, materials and components, interior configuration, finishes and identification. We adapt every detail to your application.

Yes. We can integrate the identification and branding you need to manage your shipments, depending on the material and finish chosen.

Yes. We adjust the insulation and the materials to the intended use and the temperature conditions your transport requires.

We oversee every stage, from design to delivery. We carry out quality checks at the factory and a final inspection before shipping, verifying that the product meets the agreed specifications.

Yes. During manufacturing we send regular progress reports, so you know the status of your project at all times.

If we find that something doesn't match the specification, we review it with you and look for the best solution before considering the project complete.

We take into account the requirements applicable to your sector and application, which we define together with you at the start of the project.

Yes. Our quotes include transport to destination, with no unexpected costs or last-minute increases. You'll know the real cost of your project from the outset.

No. Requesting a quote is fully no-obligation.

Terms are agreed for each project and set out in the proposal, with full transparency.

It depends on the type of project. Tell us your need and we'll suggest the best option for your case.

Carmen, your single point of contact, from the first enquiry through to aftercare.

Through the contact form, by email (carmen@mizoco.es) or by phone (+34 722 314 224).

We'll respond as soon as possible after receiving your enquiry.